Care software, compared
17 Australian care platforms, side by side.
Rostering, care records, incidents, NDIS and Support at Home billing, HR, recruitment, training and certificates, the website and its forms, AI, where the data lives and what it costs — for Corella and 16 other platforms Australian providers weigh up. Every fact about another product comes from that vendor’s own website, read on 29 October 2026. One standard for every product, ours included.
Checked 29 October 2026 · 17 platforms · each vendor’s own pages
How to read the tables
What each mark means.
One standard for every product, ours included: a tick means it’s in the standard price, a half mark means only on a higher plan or as a paid add-on, and the details are in the words beside each mark. A website is not a product: when a vendor’s pages don’t mention something, their product may still do it — ask them.
Who it's built for
Who each product is built for.
The kinds of provider each vendor's own site says it serves — and what it's built on.
| Product | NDIS providers | Aged care (Support at Home) | Community nursing | Allied health | Built on |
|---|---|---|---|---|---|
| Corella | Included: Price book, invoice runs by funding lane, the NDIA bulk file, SIL | Included: Support at Home budgets by quarter, and contributions | Included: Wound assessments, visit forms, charts, the visit scribe | Included: Episodes of care, payers and rate cards, your own note templates | Included: Its own platform — one product, no tiers |
| ShiftCare | Included: NDIS rostering, records, invoicing and bulk claims | Included: Home care and Support at Home | Not shown on their site | Included: Appointments on the roster, notes, NDIS invoicing | Included: Its own platform; four plans |
| Brevity | Included: NDIS providers; an NDIS Digital Partner | Included: Support at Home, CHSP with DEX reporting, HCP | Not shown on their site | Included: Therapist time, notes and bulk claims | Included: Its own platform, part of the Evello group |
| RotaWiz | Included: Rostering, clients, invoicing and incidents | Included: Aged-care rostering and clock-ins; Support at Home not shown | Not shown on their site | Included: Allied Care plans, including a free one: appointments, session notes, AHPRA tracking | Included: Its own platform; per-user plans with a free tier |
| CareMaster | Included: NDIS rostering, claims, invoicing, payroll and incidents | Partial or gated: Aged care and Support at Home on Standard and Premium | Included: Vital signs and basic wound notes in the worker app | Included: Listed among its solution areas | Included: Admin portal and two apps; a rebuild due in 2027 |
| FlowLogic | Included: NDIS rostering, billing, compliance and PRODA claiming | Included: Support at Home and CHSP; not residential care | Not shown on their site | Not shown on their site | Included: Its own platform, for medium-to-large providers |
| Vertex360 | Included: NDIS only: rostering, compliance, CRM, HR, invoicing | Not shown on their site | Not shown on their site | Included: An allied-health module: funding codes, treatment plans | Included: Its own platform, from an NDIS compliance consultancy |
| AlayaCare | Included: NDIS budgets, claiming, SIL and group ratios | Included: Support at Home, all five pathways; CHSP and DVA | Included: Clinical documentation, assessments, vitals and medications | Not shown on their site | Included: Its own platform; three tiers gate modules |
| CareVision | Included: Quotes, bookings, goals, SIL billing, a participant app | Included: Support at Home, CHSP, DVA, residential, retirement living | Included: Clinical forms and assessments; the Nurses award | Not shown on their site | Included: Its own platform, founded 2014 |
| SupportAbility | Included: NDIS providers: SIL, community, therapy, coordination | Included: Invoices and basic budgets for non-NDIS work | Not shown on their site | Included: Therapy plans, session notes, scheduling | Included: One NDIS-focused web app and a mobile app |
| Lumary | Included: Disability products for NDIS providers, SIL and SDA | Included: Support at Home; HCP and CHSP in its older product | Not shown on their site | Included: A separate allied-health product | Included: Built on Salesforce; separate products |
| Astalty | Included: NDIS only: SIL, groups and support coordination | Not shown on their site | Not shown on their site | Not shown on their site | Included: NDIS-only; priced per user type |
| Visualcare | Included: NDIS core supports, capacity building and SIL | Included: Support at Home, HCP and CHSP | Not shown on their site | Not shown on their site | Included: One web platform and a family of apps |
| Splose | Included: NDIS agreements, funding periods and the bulk file | Not shown on their site | Not shown on their site | Included: Its core market; Medicare, DVA and HICAPS claiming | Included: Clinic practice management, priced per practitioner |
| The Lookout Way | Included: NDIS rates and the bulk payment file | Included: Support at Home, HCP, CHSP, STRC and DVA | Included: 31 clinical assessments; DVA community nursing claims | Not shown on their site | Included: Admin, worker and client apps; paid add-ons |
| eZaango | Included: NDIS funding, rostering, billing and SIL | Included: An aged-care page; no funding program named | Not shown on their site | Included: Allied-health scheduling, clients and billing | Included: Customisable; many modules sold as add-ons |
| Civica Carelink | Included: NDIS claiming, with an API link to the NDIA | Included: Home Care Packages and CHSP; Support at Home not named | Not shown on their site | Not shown on their site | Included: A five-product suite from Civica |
Rostering and the workforce
Rosters, awards and the phone.
| Product | Rostering | Suggesting who works a shift | Shifts from what you say or type (AI) | SCHADS award rules | The worker's app | Clock on with location | Payroll |
|---|---|---|---|---|---|---|---|
| Corella | Included: Roster board with conflict checks; group, recurring, rotating and sleepover shifts; shift templates | Included: Proposes someone for every short shift, with reasons; you assign each | Included: Say or type the week's shifts; each draft is created one at a time | Included: Thirteen SCHADS checks on the draft roster, each warning explained | Included: A web app that installs from the browser on any phone | Included: Compared with the visit's address where it's placed; flagged outside 1 km by default | Included: A payroll CSV, or the pay run's hours pushed to Xero Payroll as draft timesheets |
| ShiftCare | Included: Scheduler, groups, recurring shifts; job board from Professional | Partial or gated: Professional and Premium: Smart Match suggests carers; job board can auto-assign | Included: With MCP write access on, your Claude, ChatGPT or Copilot creates shifts | Partial or gated: 46 SCHADS rules warn on the roster, on Premium | Included: Native iOS and Android app that works offline | Included: GPS clock-in; an optional 1 km geofence can block it | Included: PayCat and Employment Hero; Xero, MYOB, KeyPay exports |
| Brevity | Included: Schedule board, group and SIL rostering, staff suggestions | Included: Scheduling Assistant suggests staff for unfilled shifts; a coordinator approves | Its “AI Recommendations” rank workers; the planner assigns | Included: SCHADS loadings; broken-shift and minimum-hours flags | Included: Native app for workers and for clients | Included: The app records location when a shift starts | Included: Xero Payroll, MYOB and KeyPay |
| RotaWiz | Included: Drag-and-drop scheduler; SIL, recurring and split shifts | Included: Suggests carers; Premium open shifts assign the first carer to accept | Not shown on their site | Partial or gated: SCHADS levels and penalties on Premium and Enterprise | Included: Native carer and admin apps | Included: GPS clock-in on every plan; a geofence on Enterprise | Included: Timesheet exports for payroll on every plan; Xero or QuickBooks sync on Premium |
| CareMaster | Included: Rosters for workers, participants and vehicles | Partial or gated: Roster Optimiser add-on: recommends workers by match score; a person approves | Its AI Roster Optimiser add-on recommends workers | Partial or gated: Pay interpretation as a $155-a-month add-on | Included: Native worker and participant apps, on the App Store and Google Play | Included: Start and stop in the app, geo-stamped | Included: Xero, MYOB, KeyPay/Employment Hero and Reckon |
| FlowLogic | Included: Templates, qualification matching, SIL, sleepovers, groups | Included: Surfaces suitable workers from preferences and qualifications; the coordinator assigns | Not shown on their site | Included: A SCHADS interpreter for penalties, overtime, broken shifts | Included: Native Workforce app: shifts, clock-on, notes, incidents | Included: Clock in and out in the app; GPS on timesheets | Included: Timesheets and leave to payroll through Xero and MYOB |
| Vertex360 | Included: Recurring and group shifts, linked to funding | Included: Blog posts describe automated shift allocation by qualifications and availability | Its AI blog lists “smart rostering suggestions” | Included: SCHADS overtime, penalties and roster alerts | Included: Native worker app with two-factor sign-in | Included: GPS-verified clock-in; workers tracked on a map | Included: Timesheets out to Xero, MYOB and QuickBooks |
| AlayaCare | Included: Drag-and-drop roster, matching and a visit optimiser | Included: Visit Optimiser suggests workers; a Scheduling Agent assigns on the top tier | Partial or gated: Top tier: a Scheduling Agent fills vacated visits by itself | Included: SCHADS worked out in payroll; award-aware rostering | Included: Native iOS and Android app that works offline | Included: GPS clock-in and telephony, with verification rules | Included: Payroll module; hours out to your payroll system |
| CareVision | Included: Auto-scheduling with recommended carers; costed rosters | Included: Auto Schedule assigns bookings to the best-scoring qualified, available staff | Not shown on their site | Included: Award interpretation: SCHADS, Nurses, Cleaners, custom | Included: Native app for care teams; client and family apps | Included: Check-in location validated against the booking | Included: Its own payroll with STP; Employment Hero, Xero and more |
| SupportAbility | Included: Rosters with availability, leave and conflict checks | Included: Shows each worker's availability, client preference and overtime risk; the rosterer assigns | Not shown on their site | Included: Basic SCHADS categorisation; pay left to payroll | Included: Native iOS and Android worker app | Included: Check in and out with geolocation | Included: Employment Hero API; five payroll exports |
| Lumary | Included: Rosters, base rosters, leave and on-call | Included: A rule engine ranks workers by suitability; the scheduler assigns | Not shown on their site | Included: SCHADS pay interpretation and roster flags | Included: Native, through Salesforce's own mobile app | Included: Location and time tracked through each session | Included: Built-in payroll with STP and super |
| Astalty | Included: Drag-and-drop roster, SIL templates, group ratios | Included: Suggests workers ranked by compatibility and availability; a scheduler assigns | Not shown on their site | Included: A SCHADS interpreter for pay, and roster warnings | Included: Native worker app; not for offline use | Included: GPS-verified clock-in, with a variance report | Included: Employment Hero, PayCat, QuickBooks and Xero Payroll |
| Visualcare | Included: Care-plan-first rostering with skills matching | Included: Filters compliant, available, preferred workers; invitations can auto-assign the first acceptor | Not shown on their site | Included: SCHADS on roster and timesheets, via Pay Cat Connect | Included: Native apps for workers, managers and families | Included: Time and location recorded at shift start | Included: KeyPay, Employment Hero, Xero and MYOB payroll |
| Splose | An appointment calendar; no shift rostering shown | Included: Suggests waitlisted clients for open appointment slots; staff book them | Its splose AI add-on suggests appointment times from chosen filters | Not shown on their site | Not shown on their site | Not shown on their site | Not shown on their site |
| The Lookout Way | Included: Home-care rostering with quick-fill ranking | Included: Quick-fill ranks available workers for vacant visits; the scheduler picks | Included: Lookout Assist: workers type their availability in natural language, for approval | Partial or gated: SCHADS flags in a $5–$12 rostering add-on | Included: Native iOS and Android app | Included: Geotagged visit check-in and check-out | Included: Payroll export; a Tanda integration |
| eZaango | Included: Recurring, sleepover, split and group shifts | Included: eZaango AI finds and assigns replacements; a job board for open shifts | Included: eZaango AI builds and updates schedules from availability and skills | Included: SCHADS applied to pay and shown when rostering | Included: Native app on the App Store and Google Play | Included: GPS clock-in with geofencing | Included: Xero Payroll, MYOB, Employment Hero and Paycat |
| Civica Carelink | Included: Recurring, individual and group rosters | Included: Matches clients with suitable care workers through preference searches | Not shown on their site | Included: Award interpretation; SCHADS automated for payroll | Included: Android and iOS app that works offline | Included: Time and attendance with geofencing | Included: Payroll through its APIs; no product named |
Care records
Notes, plans, incidents and the family.
| Product | Progress notes | Care plans and goals | Incidents | Medication | Custom forms | Participant or family portal |
|---|---|---|---|---|---|---|
| Corella | Included: Under your own headings, with photos; Check my note flags gaps | Included: Care plans with goals; observations in the worker's name | Included: NDIS Commission, SIRS and internal tracks; workers report from their shift; reminders before each date | Included: Given, refused or missed on the shift; Webster packs by pack time; each medicine's purpose, course and review; a PRN follow-up; the record for any days | Included: Your own forms; the AI builder drafts one from a blank form | Included: Free family logins: budget, visits ahead, invoices to approve |
| ShiftCare | Included: Progress notes with AI transcription and a completeness coach | Partial or gated: Care plans and goals on Premium | Partial or gated: Incident forms and tracked tickets on Premium | Partial or gated: eMAR on Premium: given, missed or refused | Partial or gated: Custom forms on Premium | Partial or gated: Family Portal, web and app, on Premium |
| Brevity | Included: Shift notes in the app, can be made mandatory | Included: Care planning; client goals | Included: From the web, the worker app or the client app | Included: Medication records; a prompt in the app | Included: A form, report and alert builder | Included: Client app: schedule, requests, budgets, approvals |
| RotaWiz | Included: Shift notes with templates and speech-to-text | Partial or gated: Care plans with goals and budgets on Premium | Included: Incident reports from the app on every plan; the register and SIRS deadlines on Premium | Partial or gated: eMAR forms in the app, on Essential and Premium | Included: Custom forms; the pricing table says coming soon | Partial or gated: My Rota client app, $3 a client a month |
| CareMaster | Included: Case notes from web or app, with voice and images | Included: Goals linked to case notes and services | Included: Reported from the app, with a reportable flag | Included: Medications administered, recorded in the app | Included: Custom incident forms in pre-release | Included: Participant app: supports, requests, funding |
| FlowLogic | Included: Shift notes in the app; case notes with an audit trail | Included: Support and care plans with goal tracking | Included: Incident workflows; SIRS categories and 24-hour tracking | Included: Medication kept as configurable records; no eMAR shown | Included: Configurable forms with workflow triggers | Included: A participant portal for funding status, for plan managers |
| Vertex360 | Included: AI-assisted shift notes; case and progress notes | Included: Support plans from assessment forms, with goals | Included: Incident reports with follow-ups, from the app too | Included: Medication in forms and risk assessments; no eMAR shown | Included: Form designer with versions; e-forms with no login | Included: Participant and family portals, named in a March 2026 post |
| AlayaCare | Included: Notes on the phone; AI flags risk in them | Included: Care plans from libraries, with goals | Included: Incident forms in the worker app | Included: Medication database with interaction checks | Included: Custom forms and assessments; an AI form assistant | Included: Family portal on every tier |
| CareVision | Included: Case and progress notes at the point of care | Included: Care and service plans with goals and versions | Included: Incident forms with review workflows | Included: A connected pharmacy service; no eMAR shown | Included: Form and workflow builder; clinical forms an add-on | Included: Client and family apps: bookings, goals, chat, video |
| SupportAbility | Included: Client journals with templates and goals | Included: Goals, strategies, evidence and progress | Included: Incidents on web and mobile; a CSV for the Commission | Included: Medications recorded; administration through journals | Included: Journal templates and custom assessments | Not shown on their site |
| Lumary | Included: Case notes with templates and dictation | Included: Care plans and goal attainment plans | Included: Incident forms, including restrictive practices and SIRS | Included: Medication records with PRN flags | Included: Case-note and process templates | Only through a partner's portal (Conpago) |
| Astalty | Included: Case notes, required before clock-out | Included: NDIS goals shown to workers before each shift | Included: Incident registers with a reportable flag | Included: Medication forms required before SIL clock-out | Included: Custom forms with conditional logic | Not shown on their site |
| Visualcare | Included: Shift notes and photos from the worker app | Included: Rosters built from each care plan; goals in the app | Included: Incidents with a SIRS flag and register | Included: Medication tasks prompted in the worker app | Included: Custom forms from JotForm templates | Included: A family app: roster, messages, documents, quotes |
| Splose | Included: Progress notes with templates; AI in the add-on | Not shown on their site | Not shown on their site | Included: Medications held on the client record | Included: A form builder with conditional logic | Not shown on their site |
| The Lookout Way | Included: Checkout notes scanned for risk | Included: Care plans with goals; AI drafts need approval | Included: Ticket-based incidents; a priority add-on | Included: A medications section in the care plan | Included: 31 clinical forms; custom ones by arrangement | Included: Client and family app, with monthly statements |
| eZaango | Included: Progress notes, with AI and speech-to-text | Included: Care plans and goals on every plan; goal management on Premium | Partial or gated: Incident management on Premium and Enterprise | Included: Medication recorded on the shift (a blog post) | Partial or gated: Custom forms on Premium and Enterprise | Partial or gated: Participant logins as a paid add-on |
| Civica Carelink | Included: Shift and client notes in the app | Included: Goals, interventions and support plans | Included: Workers report incidents from the app | Not shown on their site | Included: Custom forms with answer-triggered workflows | Not shown on their site |
Money and claiming
Billing, claims and the books.
| Product | NDIS billing | NDIA bulk claim file | Support at Home money | Accounting | Plan management | Support coordination |
|---|---|---|---|---|---|---|
| Corella | Included: Your price book, checked against the national price limits | Included: Builds the file for the portal, then reads the NDIA's outcome back line by line | Included: Quarterly budgets, the participant's part on invoices, the day's claim file to upload in the Aged Care Provider Portal and monthly statements | Included: Xero, with the proof-of-support PDF attached and payments read back | Included: Provider invoices, claim batches, participant approval | Included: Coordination notes and billable time, claimed in its own batch |
| ShiftCare | Partial or gated: Price limits on every plan; NDIS invoicing from Professional | Partial or gated: The NDIA bulk file, from Professional | Partial or gated: Claims and statements via QuickClaim, a $5-a-client add-on | Included: Xero, MYOB and QuickBooks Online | Not shown on their site | Included: A support-coordination page; task management on Premium |
| Brevity | Included: Invoicing with built-in NDIS price guides | Included: The NDIA bulk file and remittance import | Included: API claiming, contributions and monthly statements | Included: Xero, MYOB and QuickBooks, at extra charge | Included: Invoices read by OCR; bulk supplier payments | Included: Time, notes, budgets and bulk claims |
| RotaWiz | Included: Invoices from shifts, with NDIS line items | Not shown on their site | Not shown on their site | Partial or gated: Xero, QuickBooks and MYOB on Premium and Enterprise | Not shown on their site | Partial or gated: Care coordination on Premium and Enterprise |
| CareMaster | Included: NDIS price guide built in | Included: The NDIS bulk payment file for upload | Included: Budgets synced from Services Australia; monthly statements | Included: Xero, MYOB, QuickBooks and Reckon | Plan managers named among its users; no plan-management feature shown | Included: Billable coordination case notes and invoices |
| FlowLogic | Included: Invoices checked against the price guide; split invoicing | Included: Bulk claims, sent through the PRODA link rather than a file | Included: Bulk claims via the provider portal; activity statements | Included: Xero and MYOB | Included: Budgets, invoice processing and payments for plan managers | Included: Coordination forms and CRM; no module page shown |
| Vertex360 | Included: A built-in NDIS price catalogue; split-rate shifts | Included: A claims batch file, prepared for PRODA | Not shown on their site | Included: Xero, MYOB and QuickBooks, mainly for payroll | Not shown on their site | Included: Billable hours, case notes, claims batch, provider list |
| AlayaCare | Included: Support-item rates kept current; ratio billing | Not shown on their site | Included: Claims through Services Australia's API | Included: Xero and MYOB | Not shown on their site | Coordinators named as users; no coordination feature shown |
| CareVision | Included: Time bands, travel, sleepovers and SIL households | Included: NDIS bulk claim files | Included: Claim file, payment reconciliation, statements | Included: Xero, MYOB, TechOne and Epicor | Not shown on their site | Included: Time logs with case notes, billing and claim exports |
| SupportAbility | Included: Price-guide updates; remote pricing not available | Included: Bulk payment requests and results import | Not shown on their site | Included: Xero, MYOB, QuickBooks, Reckon, Sage, Tencia | Included: Other providers' invoices into bulk payment requests | Included: Coordination with privacy barriers |
| Lumary | Included: NDIS extracts from delivered services | Included: The NDIA bulk file and remittance import | Included: Statements; Services Australia API with a paid module | Included: Xero and MYOB | Not shown on their site | Coordinators named among its users; no coordination feature shown |
| Astalty | Included: Invoice batches; charge items update to new prices | Included: Bulk upload files, with remittance matching | Not shown on their site | Included: Xero two-way; QuickBooks by import | Not shown on their site | Included: Task board, billable time and goals |
| Visualcare | Included: Agreements priced from the support catalogue | Included: The NDIS claim CSV for the portal | Included: Direct Services Australia claiming; monthly statements | Included: Xero, MYOB and QuickBooks | Not shown on their site | Included: A rapid-rostering module for coordination |
| Splose | Included: The NDIS fee schedule in service agreements | Included: The PACE bulk upload file; results imported back | Not shown on their site | Included: Xero (two-way) and QuickBooks | Not shown on their site | Included: Non-face-to-face time and case funding |
| The Lookout Way | Included: NDIS rates for rostering and billing | Included: The NDIS bulk payment file | Included: Services Australia sync and monthly statements | Included: Xero contact sync; Xero and MYOB exports | Not shown on their site | Not shown on their site |
| eZaango | Included: NDIA billing on every plan; price guides built in | Not shown on their site | Not shown on their site | Included: Xero, MYOB, QuickBooks and Sage | Not shown on their site | Partial or gated: Support coordination as an add-on |
| Civica Carelink | Included: NDIS claiming; yearly rate updates as a service | Included: A bulk-claims module (2019 brochure) | Not shown on their site | Included: Finance systems through its APIs; none named | Not shown on their site | Included: Coordinators' roster access and billable time |
Your people
Hire, train and keep your staff.
HR, recruitment, training and staff messaging — in Corella, part of the same $19.
| Product | Recruitment into staff | HR | Training and certificates | Staff messaging |
|---|---|---|---|---|
| Corella | Included: Ads on your website, CVs into a pipeline, a hire becomes staff with their training | Included: Contracts, onboarding, reviews, leave requests and confidential HR cases | Included: Your own courses by role; staff checks with expiry, renewals sent from the phone; can hold clock-on until passed | Included: One-to-one, groups and threads on a person's record; urgent messages to acknowledge |
| ShiftCare | Partial or gated: ShiftCare HR add-on, $2 a staff user: careers page, pipeline, CV screening | Partial or gated: ShiftCare HR add-on, $2 a staff user: contracts, onboarding, reviews, leave balances | Included: Expiry tracking and reminders; LMS and course add-ons, $3–$6 a staff user | Partial or gated: Professional and Premium: direct messages, group chats, team channels |
| Brevity | Partial or gated: Recruitment add-on: job applications, candidates, interview questions, onboarding | Included: Leave requests, appraisals and staff warnings; onboarding is a paid add-in | Included: Role-based compliance checklists and expiry alerts; compliance shown on the schedule board | Included: Community group chats for workers and clients in the app, with newsfeeds |
| RotaWiz | Not shown on their site | Included: Staff onboarding; leave requests and balances on Premium and Enterprise | Included: Document expiry alerts 15, 10 and 3 days before; qualification reports | Included: Instant messaging with coordinators and team in the carer app |
| CareMaster | Not shown on their site | Included: Leave requests for rostering purposes; contract and probation review dates | Partial or gated: Standard and Premium: qualification expiry alerts; optional warning when rostering expired staff | Included: Per-participant worker chat in the app; admins join from the portal |
| FlowLogic | Not shown on their site | Included: App leave requests, leave accrual and entitlements; onboarding records; HR-system links | Included: Expiry tracking and alerts; unqualified staff blocked from shifts (aged-care pages) | Included: Workers message management in the app; site messages routed by area |
| Vertex360 | Included: Applicant tracking: applications, screening, interview requests; hires become worker profiles | Included: Onboarding with employment-agreement signing, performance reviews, document expiry reminders | Included: Training registers, expiry reminders; courses through your own Wyzed account | Included: In-app messaging among team members, per its blog posts |
| AlayaCare | Included: Tracks applicants to onboarded workers; job posting described in a 2018 blog | Included: Onboarding before day one, employee profiles, performance data, burnout-risk insight | Included: Certifications and compliance status on profiles; rostering matches on compliance | Included: Two-way staff messaging and file sharing; threads with clients and families |
| CareVision | Included: Through your own JobAdder account; hires sync in as onboarding staff | Included: Onboarding to exit: leave requests, performance reviews, staff documents, suspensions | Included: Qualifications with expiry; Auto Schedule excludes unqualified staff; training materials | Included: Private and group chat; case chat groups about a client |
| SupportAbility | Not shown on their site | Included: Performance reviews with scores, contract renewal dates, leave requests, HR journal | Included: Training and qualification renewal reminders; a warning bar for compulsory checks | Dashboard broadcast messages and bulk email to staff |
| Lumary | Not shown on their site | Included: Leave requests and balances, employment terms, onboarding and offboarding | Included: Certificates tracked with expiry; an expired one drops the worker from matches | Included: Through Salesforce Chatter, the platform's standard record feeds |
| Astalty | Their partners page lists an HR and talent firm | Included: Leave with live payroll balances, employment details, HR notes, exit reasons | Included: Staff checks with expiry alerts; required qualifications can warn or block rostering | Included: Chat with direct messages and group channels, on web and app |
| Visualcare | Included: Worker leads in the CRM beside client leads; hires onboard through vOnboard | Included: vOnboard self-onboarding, leave requests with approval, employment dates, guided offboarding | Included: Training and compliance items with expiry; rostering shows compliant workers by default | Included: Private and group office-to-worker messages; clients and families message the office |
| Splose | Not shown on their site | Not shown on their site | Not shown on their site | Included: Dashboard Messages: a real-time team message feed on the home page |
| The Lookout Way | Included: An access role lets staff post job openings and request interviews | Included: Leave requests approved by ticket, clashing visits handled; onboarding checklists | Included: Verifications with expiry; rostering warnings on client requirements; renewal reminders an add-on | Included: Shared Notebook threads per client with staff, workers and family; ticket @mentions |
| eZaango | Partial or gated: Recruitment add-on: hiring stages, talent pool, jobs on its EdgeOut portal | Included: Staff leave on every plan; HRIS, performance and onboarding are add-ons | Included: Expiry alerts on every plan; courses and certificates are an add-on | Included: Instant messaging between staff and management; News Feed on every plan |
| Civica Carelink | Not shown on their site | Employee data held; third-party HR systems linked via CarelinkConnect | Not shown on their site | Included: CarelinkGo in-app messages for vacancies, shift changes and broadcasts |
Your front door
Website, enquiries and signed agreements.
The website and its forms, and enquiries through to a signed agreement.
| Product | Your website, built and hosted | Website forms into client records | Enquiries to clients (CRM) | Agreements signed online |
|---|---|---|---|---|
| Corella | Partial or gated: We build and host it: A$19 a month per organisation, on top | Included: Referrals from your website land in Corella; a clear new name can become the record | Included: Enquiries through stages to a client, and booking requests from your website | Included: Quotes and agreements signed online by private link; who signed, when and the wording are kept |
| ShiftCare | Their partners page lists a firm offering NDIS website design | Partial or gated: Premium: an embeddable referral form; staff accept to create the client | Partial or gated: Premium: Referral, Prospect, Waitlist and Active client stages | Partial or gated: Premium: clients e-sign quotes and agreements by SMS or email |
| Brevity | Not shown on their site | Not shown on their site | Included: Lead records move through approval stages, then convert to a client | Included: Service agreements sent for e-signing through SignRequest |
| RotaWiz | Not shown on their site | Not shown on their site | Client statuses; quotes approved or rejected on Premium | Partial or gated: Premium and Enterprise: client e-signature capture in the carer app |
| CareMaster | Not shown on their site | Not shown on their site | Included: Waiting, Current and Exited statuses; My Aged Care referrals import as Waiting | Included: Built in: service agreements emailed with a link to sign online |
| FlowLogic | Not shown on their site | Not shown on their site | Included: Quick Quoter tracks quotes for prospective clients; participant records and logs | Included: Through DocuSign, on your own business DocuSign plan with API access |
| Vertex360 | Partial or gated: Platinum plan offer: a customised website by their team; one-year minimum | Not shown on their site | Its CRM pages describe participant relationship management | Included: Participants sign service agreements on their phone; shift sign-off in the app |
| AlayaCare | Not shown on their site | Partial or gated: From the second tier: an Intake AI Agent processes web-form referrals | Included: Referral queue through to first visit; Marketplace exchange on the top tier | Included: Digital consent at intake; a signature-capture card in the app |
| CareVision | Not shown on their site | Included: Through a HubSpot or other CRM sync; client records created automatically | Included: Leads with sources; quotes tracked from Draft to Accepted; HubSpot sync | Not shown on their site |
| SupportAbility | Not shown on their site | Not shown on their site | Included: Status from enquiry through waiting list to intake; one entry per status | Included: Clients sign support logs on your device; NDIS-funded activities only |
| Lumary | Not shown on their site | Included: Website enquiry forms through Formstack Forms; staff convert enquiries to clients | Included: Enquiries with source, waitlist and outcome; converting creates the client record | Included: Signatures captured on agreements in the app; e-signing via Formstack Sign |
| Astalty | Their partners page recommends an NDIS website designer | Included: Embedded form creates a referral; staff click to create the participant | Included: Referral statuses from New to Completed; stall alerts; a conversion report | Partial or gated: eSignature add-on through DocuSign, $1 a finalised request incl. GST |
| Visualcare | Not shown on their site | Included: Visualcare builds your site's enquiry form; staff push enquiries to leads | Included: Leads, website enquiries and quotes; converting creates the client profile | Included: Clients sign quotes and forms in the vAboutMe client app |
| Splose | Not shown on their site | Included: An embeddable form creates the client profile on every submission | Included: Screener accepts or rejects referrals; waitlist tags track intake stages | Included: Built in: signature fields on forms; service agreements sent for signing |
| The Lookout Way | Not shown on their site | Included: Through Workato automations or the API, which can create clients | Included: New-client sign-up tracked through ticket to-dos and assignees | Partial or gated: Agreement management add-on: service agreements e-signed by email or in person |
| eZaango | Partial or gated: Website design and build for providers, a separately priced service | Partial or gated: Lead Management add-on: website enquiries arrive as leads in real time | Partial or gated: Lead Management add-on: a lead pipeline from enquiry to service agreement | Included: “Client Signature” and “Service Agreements” listed on every plan |
| Civica Carelink | Not shown on their site | Not shown on their site | Included: Manages the client lifecycle from enquiry to acquittal | Included: Signatures captured digitally in CarelinkAir and CarelinkGo |
The rest of the office
Programs, houses, quality, reports and meals.
Group programs, SIL houses, quality and audits, your own reports, and meals — in Corella, part of the same $19.
| Product | Group programs | SIL and houses | Quality, risk and WHS | Build your own reports | Meals and products |
|---|---|---|---|---|---|
| Corella | Included: Catalogue, enrolment, sessions and attendance | Included: Properties, rooms, tenancies and a roster of care | Included: Internal audits, a standards register, risk assessments, WHS and complaints | Included: Ready-made reports and a report builder you save and share | Included: Meal and product orders with split funding and receipts |
| ShiftCare | Included: Group shifts or programs; each client has their own service and funding | Partial or gated: SIL rostering from Professional; SIL houses and recurring billing on Premium | Included: Complaints register, corrective actions, scored client risk, AI audit-readiness report | Partial or gated: Premium: custom form reports (6 columns, 6 months) and a column picker | Not shown on their site |
| Brevity | Included: Client groups for centre-based programs, group shifts with ratios, group service agreements | Included: SIL templates, shared or individual, with roster-of-care import and ratios | Partial or gated: Compliance Management add-on: risk registers, on-site audits; complaints logged with incidents | Included: Drag-and-drop report builder and custom dashboards; Power BI may cost extra | Included: Meals, parking or equipment billed to clients as expense items |
| RotaWiz | Partial or gated: Allied Care plans and Enterprise: recurring programs, sessions, attendance, bookings | Included: SIL shared-shift rostering on every plan; SIL houses with rooms from Premium | Included: Premium incident register; compliance reports and shift feedback on every plan | Compliance, activity, shift and NDIS budget reports, with filters and export | Not shown on their site |
| CareMaster | Included: Day-program attendance and activity scheduling; grouped supports invoiced per participant | Partial or gated: Standard and Premium: property records with maintenance and occupancy history | Included: Incident register with complaint categories, exports for audits; document control | Partial or gated: Premium: custom reports built by dragging fields; may cost extra | Not shown on their site |
| FlowLogic | Included: Group-based services and community participation rostered; group funding invoiced | Included: SIL rosters for 24/7 care; SIL funding in invoicing | Included: Policy library, internal audits, improvement plan, risk assessments, hazards, corrective actions | Included: Customisable dashboards and custom reports; onboarding packages build dashboards | Not shown on their site |
| Vertex360 | Included: Group shifts, each participant with their own times, service and funding ratio | Included: SDA and SIL properties: rooms, occupancy, maintenance; a SIL ROC report | Included: Risk registers, 30+ risk assessments, complaints; Platinum adds an internal audit report | 16 standard reports with filters and scheduled delivery; an AI Copilot answers questions | Not shown on their site |
| AlayaCare | Included: Group programs and supports rostered with ratio-based billing | Included: SIL supports rostered in one view; ratio-based billing; SIL workflows | Included: Risk assessments at intake, central incident records, audit trails and reports | Included: Data Exploration: build custom reports, visualisations and dashboards yourself | Only through a separate product, Simple Food App |
| CareVision | Included: Social groups: recurring events, RSVPs, attendance, bulk case notes | Included: SIL Household modules: asset registers, fire plans, house rules, billing | Included: Incident workflows and policy sign-offs; quality and risk through Riskteq | Included: Customisable reports: presets, grouping, filters, chosen columns; pivot tables | Included: Meals Delivery sheets for social-group events; purchases imported against client funding |
| SupportAbility | Included: Group activities with attendance, programs of support, group price apportioning | Included: SIL houses as sites with 24-hour activities, rosters and weekly invoicing | Included: Incident register, risk matrix, improvement reports, complaint journals, Practice Standards built in | Partial or gated: Custom reports and BI: Data Replica add-on, closed to new subscribers | Not shown on their site |
| Lumary | Included: Group Programs: enrolment, maximum places, attendance and automated billing | Included: SIL submissions: roster of care, cost check, quote, agreements, bed placement | Included: Incident investigation and continuous-improvement stages; complaints; a client risk register | Included: Salesforce's report builder and dashboards, plus Lumary's Custom Extracts | Not shown on their site |
| Astalty | Included: Recurring group activities with capacity; 1:2 to 2:5 ratios; attendance-based billing | Included: 24/7 roster templates and SIL charges; Sites (beta) track capacity and vacancies | Included: Incident, complaint, feedback and risk registers; compliance dashboard; audit exports | About 58 standard reports with filters; CSV and PDF export | Not shown on their site |
| Visualcare | Included: Location rosters for group activities and day programs; charges split by ratio | Included: SIL houses rostered as locations, with residents, rooms and capacity | Included: Compliance registers, audit reports, policy library, SIRS register, client complaints | Standard reports with filters, Excel export and a column chooser | Included: Support at Home meal delivery as client expenses; meal prep rostered |
| Splose | Included: Group appointments for classes; each client has their own attendance and invoice | Not shown on their site | Not shown on their site | Included: Standard reports and CSV export; the included API feeds Power BI | Included: Products with stock per location, added to client invoices (e.g. foam rollers) |
| The Lookout Way | Included: Group visits with capacity, per-attendee rates, attendance and attendee invoices | Not shown on their site | Included: Incident tickets; complaints and disputes from the client app; AI risk observations | Included: Data Exporter builds custom reports; custom dashboards in the paid Analytics add-on | Included: Purchase orders, e.g. recurring weekly meals, billed to the client's funding |
| eZaango | Included: Group shifts on every plan; a Group Activity add-on adds listings and limits | Partial or gated: Accommodation add-on: accommodation rostering, SIL and STA client management | Included: Risk profiles on every plan; policy control and internal audits in a QMS add-on | Included: “Advanced Reporting” on every plan; custom reports built with eZaango's developers | Not shown on their site |
| Civica Carelink | Included: Individual and group rosters; events and facility bookings (2019 brochure) | Not shown on their site | Included: Field forms that score risk; incident reporting; answer-triggered workflows | Included: Power BI reports; 500+ reports with filters; custom Crystal Reports | Included: An optional meals configuration for delivered or centre-based meals |
AI and your data
AI, and where your data lives.
| Product | AI | Where your data is hosted |
|---|---|---|
| Corella | Included: Note signals, summaries, dictation, the visit scribe — text processed in the US, under terms that prohibit training | Included: Your own instance and database in Sydney |
| ShiftCare | Included: Note transcription and coaching, Signals; runs in AWS Sydney | Included: AWS Sydney |
| Brevity | Included: Worker-matching suggestions and OCR, in Brevity's own AWS | Included: AWS Sydney; an ISO/IEC 27001 badge |
| RotaWiz | Not shown on their site | Included: Australian servers; disaster recovery may be overseas |
| CareMaster | Partial or gated: A paid AI roster optimiser | Included: Australia; ISO 27001 since 2022 |
| FlowLogic | Not shown on their site | Included: AWS in Australia; ISO 27001, by their statement |
| Vertex360 | Included: AI shift notes; an AI Copilot, off by default | AWS, region not stated; may be processed overseas |
| AlayaCare | Partial or gated: AI assistant and agents, mostly on higher tiers | Included: Australia (AWS); support may access from Canada |
| CareVision | Included: An AI support chat; where it runs not stated | Included: AWS Melbourne and Sydney |
| SupportAbility | Not shown on their site | Included: Sydney; ISO/IEC 27001 since 2022 |
| Lumary | Partial or gated: AI licensed per user, launched August 2026 | Where the data is held isn't stated (ISO 27001 stated) |
| Astalty | Included: A support assistant, help-docs chat and Ask Astalty where available; an MCP server | Included: AWS; account data and backups in Australia; states ISO 27001 |
| Visualcare | Not shown on their site | Included: Sydney, with backups in Melbourne |
| Splose | Partial or gated: An AI add-on, $27–$30 per user a month | Included: AWS in Australia |
| The Lookout Way | Included: Lookout Assist agents, with human approval | Included: Australian facilities; SOC 2 Type II |
| eZaango | Included: AI notes, translation and AI rostering | Included: AWS Sydney; states ISO 27001:2022 |
| Civica Carelink | Included: “AI technologies” listed; no feature named | On-premise or Civica's cloud; where the data is held isn't stated |
Price by price
What each one costs, as published.
AUD a month, ex GST unless marked; Corella adds no GST. The worked examples — three sizes of provider priced from each page — are on our pricing comparison.
| Product | Charged per | Published price | Minimum | Setup or onboarding | Trial or demo |
|---|---|---|---|---|---|
| Corella | per staff user; participant and family logins free | $19, everything included, no GST; texts 10c a part; two months free if paid annually | $149 a month (about eight staff) | Onboarding included; we help with migration | Three live demos on request |
| ShiftCare | per user (every login, care workers included) | Basic $8 · Professional $13 · Premium $20 billed annually; $9 · $15 · $25 monthly | 5 staff | Onboarding included; optional packages from $149 | Free trial |
| Brevity | per client (all staff included) | Business $6.49 annual, $6.99 month-to-month; Enterprise on application | 10 clients | Setup fee applies — amount not published | Demo |
| RotaWiz | per user a month; client app per client | Startup $0 (up to 5 users) · Essential $6 · Premium $10; Enterprise $15; GST not stated | None — a free plan | No registration fee; onboarding price not shown | Free plan, no card needed |
| CareMaster | per user (concurrent licences) | Essential $16 · Standard $26 · Premium $36; add-ons from $135 a month | 5 users on Essential | Onboarding package may be required — not published | Demo |
| FlowLogic | Not published | Not published — quoted after a demo | None stated; no lock-in contract, they say | Onboarding packages by quote; each covers data migration, they say | Free trial on request |
| Vertex360 | per participant bracket a month; worker accounts free | Total Suite $35 a month (1–5 participants) up to $2,250 (351–400); $26.25 to $1,687.50 billed annually; ex GST | Platinum: a one-year contract, with exit fees | Onboarding $199 to $4,999 by size; migration $3 a file | 7-day free trial |
| AlayaCare | Not published — by size and modules | Not published | Not stated | Implementation included in the agreement | Demo |
| CareVision | Not stated | Not on the pricing page; its comparison pages say from $15 a month | No minimum contract (comparison pages) | Not published | 30-day free trial (comparison pages) |
| SupportAbility | per active user, in steps of 10 | Not published — quote on request | 30 active users | Implementation fee — amount not published | An evaluation site on request |
| Lumary | Not published | Not published — add-on modules arranged separately | Not published | Not published | Demo |
| Astalty | per user, by type | $58.18 a standard user, $27.27 a support worker ex GST ($64 and $30 inc GST); yearly options | None | None self-serve; migration packages extra, not published | 14-day free trial |
| Visualcare | Not published | Not published | Not published | Not published | Demo |
| Splose | per practitioner (other roles free) | $32 annual, $36 monthly (from 1 Nov 2026) | None stated | None stated | 14-day free trial |
| The Lookout Way | Core not published; add-ons per field worker | Core not published; the rostering add-on $5–$12 per field worker | Not stated | Not published | Demo |
| eZaango | per user | Pro $15 · Premium $22; Enterprise on application | 5 staff | None on Pro and Premium | Demo, or sign up |
| Civica Carelink | Not published | Not published | Not stated | Migration, implementation and training as services — not published | Demo or a call-back |
Read from each vendor’s own pricing page on 29 October 2026, with nothing signed up for. Product names are trademarks of their owners; Corella is not affiliated with any vendor listed. We sweep the information about other apps regularly and update this page.
And where Corella is different
What you get here, in one price.
Everything in one price
$19 per staff user a month with every module — HR, recruitment, training and certificates, staff messaging, quality and audits, the reports and the AI among them — no tiers, so nothing waits for a higher plan, and no add-ons.
How it worksFrom your website to your roster
Job ads go from Corella to your website, applicants arrive with their CV, and a hire becomes staff with their training assigned; referral forms land in Corella and a clear new name can become the client record.
How it worksYour own instance, hosted in Sydney
Each provider gets its own instance and database — health data never shares a database with another organisation.
How it worksFamily logins free
The family portal shows the plan budget, the next four weeks of visits and, where you're the plan manager, invoices to approve — and its logins never count as seats.
How it worksAward checks while the roster is a draft
Thirteen SCHADS checks run before the week is worked and explain each warning in plain words; the engagement, break, overtime and sleepover thresholds are yours to set.
How it worksPlan management and coordination in the same product
Provider invoices in, plan-manager claim batches out, participants approving in the portal — and coordinators' billable time, beside the rostering and care records.
How it worksOne product across the sectors
NDIS, aged care, community nursing and allied health on the same code, each organisation using its own word for the people it supports.
How it works
Fair questions
Straight answers.
Two products in detail, row by row: Corella vs ShiftCare and Corella vs Brevity.
What is the best NDIS and care management software in Australia?
How does Corella handle NDIA claims?
What does Corella do for Support at Home?
Is Corella's family portal included?
Where does each product keep your data?
Does Corella have an app for support workers?
What does Corella's price include?
How was this comparison made?
Is this comparison current?
How this page was made
Every vendor, read the same way.
On 29 October 2026, each vendor’s own website — product, industry, integration, pricing and security pages, and public help articles where they settle a question — was read in a browser as a visitor sees it, with nothing signed up for and no form filled in. Review sites, directories and articles about a product weren’t used for any fact. The products are the platforms that come up when Australian providers search for NDIS, aged-care and home-care software, plus the ones they most often name beside Corella.
- ShiftCare — 176 pages read, 29 October 2026
- Brevity — 98 pages read, 29 October 2026
- RotaWiz — 122 pages read, 29 October 2026
- CareMaster — 144 pages read, 29 October 2026
- FlowLogic — 83 pages read, 29 October 2026
- Vertex360 — 108 pages read, 29 October 2026
- AlayaCare — 100 pages read, 29 October 2026
- CareVision — 185 pages read, 29 October 2026
- SupportAbility — 170 pages read, 29 October 2026
- Lumary — 185 pages read, 29 October 2026
- Astalty — 136 pages read, 29 October 2026
- Visualcare — 144 pages read, 29 October 2026
- Splose — 137 pages read, 29 October 2026
- The Lookout Way — 114 pages read, 29 October 2026
- eZaango — 74 pages read, 29 October 2026
- Civica Carelink — 39 pages read, 29 October 2026
See Corella on your own work.
A 30-minute walkthrough of your own workflows, in your own terminology — and a straight answer to every question you bring.