- Access:
- Messages and broadcasts at Manage, set by role in Settings → Roles
Watch it
Step by step
- Lone-worker check-ins: switch them on here. Someone working alone sets a time to check in by; if they miss it, the person on call at that moment is told by bell, push and text, and the office by bell.
- The card says who a check-in falling due right now would reach.
Tips
- The call-back clock starts when the call is logged.
- The person on call can log calls and mark them called back from their phone (the On call card on My shifts) during their on-call time — an hour either side included — and sees only the calls they took or logged.
This is the help Corella shows on this screen, word for word, written in its default words: client and carer.
