Subscription

Step by step

To start: choose monthly or yearly, read the summary, tick the agreement and add a card on Stripe’s secure page.
To pay yearly instead of monthly, or monthly instead of yearly, use Change to yearly payments (or monthly): read what changes, tick the agreement and confirm. The change happens at the end of the period already paid for, and Undo the change takes it back until then.

Every active staff login is a paid seat; client and family logins are free, and so is Business Innovise Hub’s support login.
A cancellation takes effect at the end of the period already paid for, and everything keeps working until then. Cancelling drops a change of how often you pay that is still waiting.
On a paid yearly plan, End the yearly plan early ends it at the end of the month of the plan you are in, and everything keeps working until then. The months used, that one included, are charged at the monthly price, and the rest of what was paid is refunded to the card used to pay within 10 business days of the day it ends (clause 8.2 of the Corella Subscription Terms). Until that day, Keep the yearly plan undoes it.
If Business Innovise Hub runs your website, this page also lists the settings your domain needs so your own address shows it.

This is the help Corella shows on this screen, word for word, written in its default words: client and carer.